Shipping policy
Processing Time
We aim to process and dispatch all orders as quickly as possible. Processing times may vary depending on order size and customization requirements for bulk or corporate orders.
Shipping Rates & Delivery
Shipping charges and estimated delivery times are calculated and displayed at checkout based on your location and the shipping method chosen.
Bulk & Corporate Orders
For bulk and corporate orders, our team will confirm dispatch and delivery timelines with you directly based on order quantity and customization needs.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details.
Damaged or Lost Shipments
While every order is packaged carefully, Tote Wala is not responsible for delays or damage caused by the shipping carrier. Please contact us if your order arrives damaged so we can help resolve the issue.
Questions
For any shipping questions, reach out to us at info.totewala@gmail.com.
Tote Wala
Email: info.totewala@gmail.com
Phone: +91 9157570676
GST NO: 24AAZFN6329C1ZO
Address: Plot No. 44, Ground Floor, Hariom Industrial Estate, B/H. Moti Dyeing, Ved Road, Katargam, Surat - 395004